ShieldVantage Core

Managed security forlean IT teams.

Your business email, network and vulnerabilities, managed 24/7 by CyberQ. Reduce cyber risk and support compliance, without building an internal security team.

150+

Organisations protected

24/7/365

World-wide support

CREST

Accredited

ISO 27001

Certified

5 regions

UK, Europe, South Africa, US & Asia

Active protection

Strong, audit-aligned protection, without an in-house security team.

ShieldVantage Core combines three critical layers of defence — email security and awareness, DNS firewall and content filtering, and risk-based vulnerability management — with CyberQ Group’s 24/7 oversight. The result is fewer successful phishing attempts, fewer risky connections leaving your network, and a vulnerability programme that prioritises what actually matters.

Why ShieldVantage Core: most organisations don’t fail at cyber security because they lack tools. They fail because they lack time, prioritisation and consistent execution. ShieldVantage Core turns security into a repeatable operating rhythm, not a once-a-year scramble.

Small operations team reviewing a clear security report together

Three layers of defence

How ShieldVantage Coreprotects your team.

Email, network and vulnerabilities, managed together by CyberQ, 24/7.

Inbound threats

Email and impersonation. Fewer malicious emails reach users, impersonation and BEC attempts are detected, and CyberQ triages the messages your staff report.

Outbound connections

Malicious domains, ransomware call-backs and risky browsing. Our managed DNS firewall blocks dangerous destinations for office and remote users, even when a link is clicked.

Internal exposure

Unmanaged assets and exploitable vulnerabilities. Continuous discovery and risk scoring focus remediation on what attackers are most likely to exploit.

Designed for

Security that fitsa lean team.

Most organisations don’t fail at cyber security for lack of tools. They fail for lack of time, prioritisation and consistent execution.

01

Reduce risk and prove due care

Focus on what matters most and demonstrate the controls insurers and auditors expect.

02

24/7 coverage, without a 24/7 team

Continuous oversight and a clear escalation path, even when your team is offline.

03

Actionable vulnerability management

Scanning translated into priorities your team can actually deliver.

04

Less IT workload, same control

We run triage, tuning and reporting. You keep governance and decisions.

05

Measurably better user behaviour

Regular simulations and training that reduce repeat clickers over time.

Who it’s for

Enterprise-grade assurancefor smaller teams.

However your organisation is structured, ShieldVantage Core gives each role what it needs.

IT managers

Less noise, managed oversight and clear priorities you can action, without triaging every alert yourself.

Business operations leaders

Real risk reduction with minimal disruption, plus clear reporting for customers, audits and insurers.

CISOs & heads of security

Outsource day-to-day execution and monitoring while keeping decision-making, accountability and oversight.

Key features

Built forreal-world protection.

Every feature is configured, monitored and continuously optimised by CyberQ, with reporting that supports Cyber Essentials and ISO 27001.

AI email anomaly detection

Learns communication patterns to flag impersonation, BEC attempts and suspicious behaviour.

Report Phishing + managed triage

Users report in one click. CyberQ analysts triage and classify, so your IT team doesn’t have to.

Phishing simulations & training

We design, schedule, run and report on campaigns as one consistent programme.

Managed DNS firewall

Blocks malicious, phishing and high-risk domains across office and remote users.

Network threat intelligence

Early warning when devices attempt suspicious connections, before it becomes an incident.

Risk-based vulnerability management

Continuous discovery, risk scoring and prioritised reporting aligned to Cyber Essentials Plus and ISO 27001.

By the numbers

The threatin numbers.

67.5

phishing emails per 100 mailboxes a month get past secure email gateways

Source: “Hidden Gaps in SEG Protection” whitepaper, March 2025

£28.50

and 27.5 minutes to resolve each phishing email that gets through

Source: “Hidden Gaps in SEG Protection” whitepaper, March 2025

38%

of UK businesses were hit by phishing last year

Source: DSIT Cyber Security Breaches Survey 2025/26

62%

of breaches involve a human element

Source: Verizon DBIR 2026

The challenges it solves

Small gaps,closed for good.

Risk rarely comes from one big gap. It comes from small, repeated failures. ShieldVantage Core fixes them with managed controls and clear priorities, not more alerts.

01

“We’re overwhelmed by alerts.”

Managed prioritisation, from phishing reports to vulnerability findings, so your team acts on what reduces risk today.

02

“One click can become ransomware.”

DNS filtering blocks malicious destinations and ransomware call-backs, even when a link is clicked.

03

“We need to prove due care.”

Audit-friendly reporting and evidence logs that support Cyber Essentials Plus and ISO 27001.

04

“We can’t justify a full security team.”

24/7 expert oversight and a repeatable operating model, without building it internally.

The onboarding process

Protected quickly,then always improving.

We confirm scope, deploy and tune the three layers for your environment, then keep protection consistent and audit evidence ready.

01

Discovery & scope

Confirm users, locations, remote working, current tools and compliance drivers.

02

Baseline assessment

Establish current exposure across email, DNS activity and vulnerabilities.

03

Deploy & integrate

Configure email controls, reporting workflows and DNS policies for office and remote users.

04

Policy tuning

Reduce false positives, align filtering to the business and set escalation paths.

05

Vulnerability prioritisation

Scan continuously and produce a risk-ranked remediation plan.

Download service sheet

Case study

ShieldVantage Corein action.

Logistics operations office, IT lead at a workstation with a warehouse visible through glass

Midlands-based logistics operator

Round-the-clock protection for a lean IT team, live within 90 days.

Service: ShieldVantage Core

The challenge

With 180 staff and a lean IT team, the business needed 24/7 protection without hiring. Phishing reports were handled ad hoc, scans produced thousands of findings, and leadership needed evidence for insurance renewal and audits.

The approach

Within 90 days of deploying ShieldVantage Core, CyberQ took over phishing triage, ran consistent awareness campaigns, added managed DNS filtering for office and remote users, and delivered risk-based vulnerability priorities.

The result

The IT team spent less time on repetitive investigations, remediation became focused and achievable, and leadership gained executive-ready reporting to demonstrate due care.

90 days

to the full ShieldVantage Core service

180

staff protected without new hires

AskQ Health Check

How resilient are you, really?

Answer 13 quick questions and get a score across six areas, plus where to focus first. It takes about three minutes.

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FAQs

Questions,answered.

What organisations most often ask us about ShieldVantage Core. Can’t find your question? Speak to one of our experts.

View all FAQs

A managed security service combining email security and awareness, DNS firewall and content filtering, and risk-based vulnerability management, all with CyberQ’s 24/7 oversight.

Organisations with lean IT or operations teams that need enterprise-grade protection and audit-ready evidence, without building an internal security team.

Yes. Reporting and evidence logs are aligned to Cyber Essentials Plus and ISO 27001 expectations, supporting audits and insurance renewals.

Yes. Governance stays in-house. We run triage, tuning and reporting, and your team stays in control of decisions, change management and priorities.

Yes. Email protection and managed DNS filtering apply across office and remote users.

Get started

Talk to us aboutShieldVantage Core.

Book a demo, ask a question or download the service sheet to share with your team. A CyberQ specialist will be in touch.

Download service sheet

Emergency response

Under attack right now? Don’t fill in a form.

Call our incident responders and we’ll help you contain it and recover.

0800 0614 715

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Demo call · 30 min · Video conference · UK time

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