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IT and managed services

Secure the provider, protect every customer.

IT consultancies and managed service providers hold the keys to their customers’ systems. We help you protect that access, prove your security to customers and respond fast if something goes wrong.

Why it matters

One breach, many customers.

Remote management tools, privileged accounts and shared platforms let IT providers support many customers efficiently. They also make providers an attractive route for attackers looking to reach those customers.

Customers and their auditors increasingly ask providers to evidence their own security. Independent testing, continuous monitoring and a rehearsed incident response show you take that responsibility seriously.

  • Independent penetration testing
  • Protect privileged and remote access
  • 24/7 detection and response
  • Phishing simulation and training
  • Executive crisis simulation
  • Evidence for customer due diligence

Case study

IT consulting and managed servicesin action.

IT consulting and managed services

A full red team exercise that tested people, technology and leadership in one engagement.

What the work covered: Spear phishing simulation, penetration testing and a C-suite crisis simulation

The challenge

An award-winning IT consulting and managed services provider wanted to find and fix cyber risks before an attacker did. It needed testing that went beyond a standard vulnerability scan or penetration test and covered human factors as well as technical weaknesses.

The approach

CyberQ ran a multi-part red team exercise: targeted spear phishing simulations to test staff awareness, penetration testing to find technical vulnerabilities, and a C-suite cyber simulation to test how leadership would respond in a crisis.

The result

Findings were prioritised for remediation, the incident response plan was updated with lessons from the tabletop exercise, and the leadership team came away better able to make decisions during a cyber crisis.

3

attack angles tested in one exercise: people, technology and leadership

C-suite

crisis simulation alongside the technical testing

1

updated incident response plan, built on the exercise

Why CyberQ Group

Expertise you can rely on.

CREST accredited

Independent testing to a standard recognised by government, regulators and insurers.

ISO 27001 certified

We hold ourselves to the same standard we help our clients achieve.

Globally resilient, 24/7/365

Teams in multiple locations, so cover never depends on a single site.

Birmingham HQ, five regions

Headquartered in Alpha Tower, supporting organisations across the UK, Europe, South Africa, the US and Asia.

FAQs

Questions,answered.

Can’t find your question? Speak to one of our experts.

View all FAQs

Providers often have privileged, remote access to many customer environments. Compromising one provider can give an attacker a route into several organisations at once.

Yes. Our CREST-accredited team tests your external and internal infrastructure, customer portals, applications and remote access, and gives you clear, prioritised findings.

Yes. Our partner programme lets MSPs and IT resellers offer CyberQ testing, Managed XDR and compliance services, backed by our specialist team.

Yes, including an award-winning IT consulting and managed services provider that uses our phishing simulation, penetration testing and crisis simulation services.

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Talk to our team.

Book a call with a CyberQ specialist, or call us on 0800 0614 715. No obligation, no jargon.

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Demo call · 30 min · Video conference · UK time

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