FAQs
Questions,answered.
Everything you need to know about working with CyberQ Group, our solutions and our partner programme. Pick a topic to jump straight to the answers you need.
Topics
All questions
60
General
5
Partners
5
Solutions
Attack Surface Management
5
Cyber Maturity Assessment
5
vCISO
5
Board Cyber Crisis Simulation
5
Emergency Readiness & Response
5
Vulnerability Management
5
Penetration Testing
5
Cyber Awareness Training
5
ShieldVantage Core
5
Managed XDR
5
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Contact usOr call 0800 0614 715
General
5 questions
Book a demo or speak to one of our experts. We’ll learn about your organisation, your current security set-up and your goals, then recommend the right starting point — often a Cyber Maturity Assessment to give you a clear picture of where you stand.
Our Security Operations Centre monitors your environment 24/7/365, investigates suspicious activity and helps your team respond, without the cost of building and staffing your own SOC. Our analysts work from multiple locations, so the service is globally resilient and never depends on a single site.
Yes. CyberQ is CREST accredited, ISO 27001 certified, Cyber Essentials certified and a registered HM Government G-Cloud supplier.
Call our incident responders on 0800 0614 715 straight away rather than filling in a form. Our Emergency Readiness & Response team will help you contain the incident and get back to business.
We protect more than 150 organisations worldwide, with specialist experience in manufacturing, logistics and retail, and support across the UK, Europe, South Africa, the US and Asia.
Partners
5 questions
Organisations that want to offer their clients trusted cyber security expertise, such as IT service providers, technology resellers and consultancies.
Getting started is easy and risk free.
Partner training and end-to-end sales support, from the first client conversation through to delivery, plus ready-made guides for each solution.
CyberQ’s portfolio of cyber security solutions, from assessments and penetration testing to Managed XDR and incident response.
Complete the form below and our partner team will be in touch to arrange a demo of our solutions.
A continuous service that discovers, monitors and helps remediate vulnerabilities across every digital asset connected to your organisation, including the ones you didn’t know you had.
Scanning checks the assets you already know about. ASM continuously discovers new and forgotten assets first, then shows how an attacker would see and target them.
Domains, IP ranges, cloud instances, applications, devices and third-party services, internal and external.
Discovery starts during onboarding, so you get an early map of your attack surface followed by prioritised recommendations.
Yes. It demonstrates proactive asset management and vulnerability reduction to auditors, regulators and insurers.
A structured review of your people, processes, governance and technology, benchmarked against frameworks such as ISO 27001, NIST and NIS2, with a prioritised roadmap for improvement.
Through interviews, surveys, technical audits and board-level workshops, so we see how security works in practice, not just on paper.
Recognised frameworks including ISO 27001, NIST and NIS2, aligned to the regulations that apply to you, such as GDPR.
A detailed maturity report with prioritised recommendations and an actionable roadmap, presented to your executives and security team.
Regularly. Ongoing assessments track progress against your roadmap and keep pace with new threats and regulations.
A virtual Chief Information Security Officer: an experienced security leader who provides strategic guidance remotely and flexibly, instead of a full-time hire.
If you need senior security leadership but can’t justify, or haven’t yet found, a full-time CISO, a vCISO gives you that expertise at a fraction of the cost.
Policy development and review, compliance support, risk management, incident response planning and security awareness, all aligned to your business goals.
Including ISO 27001, PCI-DSS and GDPR, along with other standards relevant to your industry.
Engagement models scale with your needs, from focused support on specific projects to ongoing strategic oversight.
A structured exercise that replicates a real-world cyber incident at board level, testing decision-making, communication and strategic response under pressure.
Your board and executive team, plus the people they would rely on in a real incident, such as IT, communications and legal leads.
Yes. Scenarios reflect your industry, infrastructure and threat landscape, so the decisions feel real.
You receive a detailed report of gaps and recommendations, followed by review sessions to refine governance and response plans.
Yes. It demonstrates board-level preparedness and supports regulatory audits and insurance conversations.
A service that prepares you for, and supports you through, cyber incidents: response playbooks, crisis simulations, forensic readiness and recovery support.
Yes. Call our incident responders on 0800 0614 715 and we’ll help you contain the incident and recover.
Ransomware, data breaches and other high-impact security events, with scenarios tailored to your industry and systems.
Through tabletop exercises, live drills and scenario-based workshops that test your people, processes and decision-making.
Yes. Clear escalation, reporting and forensic readiness support compliance and demonstrate preparedness.
A systematic scan and evaluation of your systems, networks and applications to find security weaknesses, with expert analysis and clear recommendations to fix them.
Vulnerability management finds and prioritises weaknesses across your estate. A penetration test goes further, actively exploiting weaknesses to show how far an attacker could get.
Yes. We assess both internal and external infrastructure, so you see your exposure from every angle.
Continuously, with regular scans that detect new vulnerabilities promptly as your environment and threats change.
Yes. Reports include prioritised recommendations, and we provide remediation support to help address issues.
A controlled exercise where certified ethical hackers simulate real-world attacks to find and safely exploit vulnerabilities in your systems.
Yes. CyberQ’s penetration testing is CREST-accredited, so testing follows recognised industry standards.
External and internal networks, web and mobile applications (Android and iOS), APIs and Wi-Fi networks.
Tests are carefully scoped and controlled, and vulnerabilities are exploited safely to show impact without unnecessary disruption.
Regularly, and after significant changes. Standards including ISO 27001 and PCI DSS require or recommend regular testing.
Phishing, social engineering, password hygiene, data privacy, safe internet use and remote working security.
Through live virtual sessions, e-learning modules, on-site workshops and executive briefings or simulations, whichever suits your teams.
Yes. Content is designed around your sector, roles and risk profile.
We track completion rates, engagement and knowledge retention, and assess awareness levels before and after training.
Yes. Training aligns with GDPR, ISO 27001, NIS2 and other frameworks, with documented engagement for audits.
A managed security service combining email security and awareness, DNS firewall and content filtering, and risk-based vulnerability management, all with CyberQ’s 24/7 oversight.
Organisations with lean IT or operations teams that need enterprise-grade protection and audit-ready evidence, without building an internal security team.
Yes. Reporting and evidence logs are aligned to Cyber Essentials Plus and ISO 27001 expectations, supporting audits and insurance renewals.
Yes. Governance stays in-house. We run triage, tuning and reporting, and your team stays in control of decisions, change management and priorities.
Yes. Email protection and managed DNS filtering apply across office and remote users.
A fully managed Security Operations Centre run by CyberQ’s analysts. We monitor your environment 24/7, investigate suspicious activity and help you respond — without you having to build or staff a SOC yourself.
Yes. During onboarding we integrate your existing security tools and infrastructure, so you get more value from what you already have.
Our analysts investigate, contain where agreed and alert your team with clear next steps, following the response protocols set during onboarding.
It depends on your environment. After discovery and scoping we’ll give you a clear plan and timeline to live 24/7 monitoring.
Yes. Continuous monitoring and regular reporting support industry-specific compliance requirements and give you evidence for audits and insurers.
Still havequestions?
Talk to our team about your organisation, your current set-up and where we can help.