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Financial services

Cyber resilience for financial services.

Regulators, clients and insurers expect financial services firms to show they can withstand and recover from cyber attacks. We help insurers, lenders, wealth managers and fintechs do exactly that.

The regulatory picture

Resilience you can evidence.

UK operational resilience rules from the FCA and PRA expect firms to identify their important business services, set impact tolerances and show they can stay within them during severe but plausible disruption, including cyber attacks. Firms serving EU markets may also fall under the EU’s Digital Operational Resilience Act (DORA).

Independent testing, rehearsed crisis response and clear evidence for the board sit at the heart of all of these. That’s where we help.

  • Board-level cyber crisis simulation
  • Independent penetration testing
  • 24/7 monitoring and response
  • Third-party and supplier risk
  • ISO 27001 for customer contracts
  • Incident response readiness

Case study

Financial servicesin action.

Financial services

A local partner that keeps a regulated insurer compliant and ready to respond.

What the work covered: Managed security service, ISO 27001 compliance support and a desktop exercise

The challenge

The insurer’s previous security supplier went into administration. Its customer contracts require ISO 27001 compliance, and as an FCA-regulated firm a breach would be severely damaging to its reputation.

The approach

It took three quotes and chose CyberQ for its size, its Birmingham base and the promise of personal service. CyberQ provides the managed service with a consistent account team, monthly account meetings and customised reports, and ran a desktop exercise with the business.

The result

CyberQ “ticks all those boxes” for ISO 27001, the desktop exercise was described as very powerful, and when urgent work was needed the team worked weekends to deliver it.

~300

staff covered at contract start

Monthly

account meetings and customised reporting

ISO 27001

customer-contract compliance supported

Client result · UK-based financial services firm

24/7 monitoring and expert response, without building an in-house SOC.

Service: Managed XDR

Improved threat detection, faster incident response and a stronger overall security posture.

Why CyberQ Group

Expertise you can rely on.

CREST accredited

Independent testing to a standard recognised by government, regulators and insurers.

ISO 27001 certified

We hold ourselves to the same standard we help our clients achieve.

Globally resilient, 24/7/365

Teams in multiple locations, so cover never depends on a single site.

Birmingham HQ, five regions

Headquartered in Alpha Tower, supporting organisations across the UK, Europe, South Africa, the US and Asia.

FAQs

Questions,answered.

Can’t find your question? Speak to one of our experts.

View all FAQs

We support the cyber elements: scenario testing through crisis simulations, independent penetration testing, incident response planning and clear evidence for your board. Your compliance and legal teams own the overall programme.

Our testing, monitoring, third-party risk and incident readiness services support many of DORA’s ICT risk and resilience requirements, alongside your own compliance programme.

Yes, including an FCA-regulated insurer, a mid-sized financial institution and UK financial services firms using our managed, testing and crisis simulation services.

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Talk to our team.

Book a call with a CyberQ specialist, or call us on 0800 0614 715. No obligation, no jargon.

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Demo call · 30 min · Video conference · UK time

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